Director, Internal Audit and Revenue Protection

Overall Responsibilities

The overall responsibility of the Internal Audit & Revenue Protection Officer is to provide internal control and audit services to the Board of Directors.  This includes managing the Revenue Protection function to focus on the decrease in non-technical losses and increase in collection of billed services.

Key Duties

1. Prepare an Annual Audit Plan, submit it for approval to the Board of Directors, and carry out that plan.
2. Ensure that each department has adequate internal controls and policies and procedures in place and conduct periodic compliance audits to ensure compliance.
3. Interface with the external auditor to resolve audit deficiencies identified in the annual financial audit and to identify opportunities for improvement in internal controls.
4. Perform duties in accordance with the legislation in force in Republic of Marshall Islands (RMI), orders, internal rules, and directives of the MEC, and guidelines and recommendations provided by management.
5. Provide leadership and direct the activities of the Revenue Protection Unit (RPU) to ensure that the team functions effectively and efficiently, and guide and monitor RPU’s compliance with all legal, regulatory, environmental, and safety requirements.
6. Organize the work of employees under his/her supervision to protect the interests of MEC and take corrective actions to reduce commercial losses, employee misconduct, corruption, and other issues that impact directly or indirectly MEC’s commercial operations.
7. Conduct analysis of energy balance and energy flows in MEC. Analyze customer readings and billing, to include readings of bulk or balance meters, localize losses and follow up with inspections in MEC’s service territory to pinpoint losses.
8. Perform inspections of fuel receipts, including compliance with quality requirements.
9. Conduct audits of fuel deliveries to customers, including MEC Generation.
10. Visit and inspect customer metering points, including government, commercial, and residential customers during and after regular working hours, including evening and night inspections.
11. Manage and control division’s expenditures within the approved budget.
12. Investigate cases of misconduct/ corruption or other engagement of MEC employees, including theft of electricity and petroleum or related illegal or unethical activities.
13. Document facts related to internal control issues including electricity theft/embezzlement, unauthorized connections to the network, installations exceeding envisaged capacity given the terms and technical condition, and other types of violations.
14. Report cases of misconduct/corruption or any other engagement of MEC personnel in energy theft or other unauthorized or illegal activities to the CEO on daily bases.
15. Participate in management meetings to learn about issues and concerns related to internal controls.
16. Prepare accurate and effective audit reports, review them for accuracy with the operating departments, and provide them to the CEO on a timely basis.
17. Meet with the board of directors on a periodic basis to review progress on audits performed.
18. Ensure that all energy theft cases are completed properly with required documentation, photos, reclaim losses forms, etc., and are reported to CEO, Distribution Department, MEC legal, and Police, if applicable.
19. Have access to all MEC corporate records and data bases.
20. Participate in the recruitment of RPU staff, identify the best candidates, inspire, motivate, and empower staff to function as a team.
21. Develop and implement effective training and development programs for the employees in the department and provide for the objective evaluation of their performance on a timely basis.
22. Assure that employees adhere to safety and security rules and regulations, and that they are effectively trained in routine and emergency procedures.
23. Ensure proper handling of confidential documents and determine levels of access to confidential information.
24. Develop and update RPU manual to include policies and procedures related to revenue protection. Conduct workshops and training for department employees.
25. Perform other related duties as assigned.

Key Relationships

1. Functionally reports to the Board of Directors with respect to audit responsibilities.
2. Administratively reports to the Chief Executive Officer (CEO)
3. Works closely with all members of Management team and departments

Personal Qualifications

1. Bachelor’s degree from a four-year college or university in business administration, industrial engineering, or other appropriate discipline is required.
2. Minimum 5 years of professional work experience, including management/supervisory responsibilities, is required.  Two years of auditing experience is preferred.
3. Demonstrated leadership and interpersonal skills. Ability to work in a team environment, considering diversity and personality differences.
4. In depth knowledge of business management principles.
5. Ability to solve practical problems and deal with unexpected opportunities and challenges.
6. Ability to motivate, develop, and direct people as they work, and identify the best people for the job.
7. Demonstrated oral and written communication skills in English and the ability to prepare and present concise reports and make presentations.
8. Demonstrated ability to lead or manage activities.
9. Ability to work under pressure and meet deadlines.
10. Demonstrated ability to identify and resolve problems, including the ability to identify opportunities to improve systems and processes.
11. Ability to interact with diverse people and manage complex situations.
12. Effectively manage own time and the time of subordinates.
13. Proficient with MS Office package (Word, Excel, PowerPoint, Project).